The problem
Service businesses need to answer common calls consistently without losing the local rules and context that make each business different.
Voice AI
Multi-Tenant Voice AI Platform
A configurable voice system that handles service enquiries, availability, quotes, and customer context for multiple businesses.
System view
Product overview
A production-oriented voice AI platform designed so different service businesses can share one reliable foundation while keeping their own knowledge, operating rules, and customer workflows separate.
The solution
The platform combines a shared voice AI foundation with tenant-specific configuration, tools, knowledge, and operational records.
Core functions
What the product is designed to do.
- Tenant-specific call routing and business knowledge
- Service-area and availability checks during calls
- Structured quote and lead capture workflows
- Operational dashboard for calls, bookings, and leads
Technology
A practical, production-minded stack.
- Python
- FastAPI
- Vapi
- PostgreSQL
- Redis